Contact Burson

🧰 For Complete Machines

Help us help you—faster!
To assist you effectively, please describe the issue in as much detail as possible. Helpful things to include:

• Which inputs or outputs are affected?
• Is the issue on one channel or both?
• When did it start, and under what conditions?

Please list the issue in concise point form. The more details you share, the sooner we can get you back to enjoying your music.

📘 You can also download your product manual here — we may refer to it during troubleshooting:
👉 https://bursonaudio.com/downloads/

🔧 For Opamp Users (DIYers)

Let’s get your system running smoothly!
When reporting an issue with your opamps, please include:

• Is the issue affecting one or both opamps?
• Are you using the correct type (dual or single)?
• Have you measured the voltage supply? Is it within the correct range?

As with complete machines, point-form descriptions help us respond more quickly and accurately. The more info you provide, the faster we can help you get back to your music.